Strategic Sourcing Manager

Zillow

Anywhere Remote only

Full time

Operations

Mar 15

About the team

The Procurement Engagement and Sourcing team enables Zillow Group business and technology teams to run efficiently and scale. We are embedded within the Procurement and Financial Services team and act as an interface to other ZG shared services teams including Procurement, FP&A, AP, and Legal. We support the entire enterprise as our core customer base and work in a consultative approach to ensure their supplier stack is delivering. Lastly, we strive to facilitate our customers' contracting needs to ensure we Deliver Quality on Time, Every Time.About the role

Zillow’s Procurement Engagement and Sourcing team is looking for an expert, customer- focused Strategic Sourcing Manager! In this role, you will serve as a trusted advisor to the business, driving critical elements of the supplier relationship lifecycle including planning, sourcing and negotiations support for complex deals, and owning supplier relationship management. You will monitor current spend, financial commitments, and partner with various teams to forecast upcoming spend to support business needs. You will support your internal customers in analyzing and rationalizing technology and professional services deals. You will help build new sourcing and procurement processes and optimize our existing procedures. You will be a subject matter authority on our budgets, project spend, purchasing, and planning processes.

  • Lead complex sourcing events, facilitate contracting, and manage supplier relationships across your book of business
  • Research and identify savings and supplier optimization opportunities within Zillow’s current and future services needs
  • Support technology and services engagements with cross-functional leadership and business teams to facilitate solution selection, supplier standards and strategies, business requirements, and priorities with minimal mentorship
  • Excel in peer-to-peer and executive level, fact-based and data-driven communications and recommendations, both internally and with suppliers
  • Cultivate positive relationships across the business and all levels to find solutions and have courage to put forth new ideas and challenge biases
  • Analyze value proposition and total cost of ownership, understanding delineation of operating and capital expenditures, working with Finance partners
  • Develop and implement standard supplier agreements and relevant amendments, supplier management standard methodologies, and sourcing practices
  • Monitor and support ownership budget and associated actuals, supervising spend by supplier, team, project, and business unit
  • Lead sophisticated and cross-functional projects and process improvements across multiple partner teams and internally within Procurement and Financial Services
  • Act as a strategic advisor by being a knowledgeable and reliable resource to provide information and guidance to our customers
  • Mentor junior team members with difficult deals and standard methodologies
  • Build and own detailed reporting for internal customers regarding supplier relationships using metrics on savings, supplier diversity, sustainability, preferred supplier usage and supplier rationalization
  • Make recommendations for a supplier vision and strategy for a specified business unit or internal customer team
  • Find opportunities to rationalize suppliers and program strategies that deliver effective supplier use while considering risk, overall supplier mix and opportunities to invest in innovative or diverse supplier capabilities
  • Ensure adherence to policy, educate customers and suppliers on policy compliance
  • Support business adoption of supplier performance management standard methodologies

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $90,900.00 - $145,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.Who you are

The ideal candidate is a detailed, creative person with a consistent record of ownership of technology supplier and financial portfolios with the following skills:

  • 7+ years consistent record supporting complex deals with technology and services suppliers, sourcing events, handling vendors and budgets, and leading projects, preferably within large tech organizations; technology and sophisticated services category management experience is a plus
  • Strong negotiation skills with large and sophisticated a variety of suppliers, with the ability to adapt and improvise
  • Leads with the customer to develop outstanding relationships with a strong sense of accountability and ownership
  • Ability to lead a project from start to finish and aim to completion while navigating an array of diverse collaborators spanning functions from technology to shared services
  • Superb communication and writing skills - able to adapt style to best suit the audience
  • Eye for business to identify risks and connect the dots across multiple functions including finance, legal, contracts management and a wide variety of technology teams
  • Ability to understand both technical and business requirements from internal customers
  • Consistent record to influence and build alignment with a diverse group of partners
  • Ability to prioritize multiple projects in a fast-paced environment without losing focus on the details
  • A bias for action and courage when solving problems
  • A curious mind who constantly asks why

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.


Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list. 

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.


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