Global Change Management Lead


California City, CA, USA

Full time


Jan 22

Key Qualifications

  • Proven success building strong teams, solid business relationships, influencing leaders and cross-functional teams, and managing partner expectations
  • Experience with leading a complex organization-wide projects and initiatives with multiple partners and sales Comfortable working with ambiguity and able to flourish in an environment full of constant change
  • Ability to navigate ambiguity in a fast-paced environment
  • Experience in partner engagements and roll-outs.
  • Experience with communications and marketing approaches
  • Strong business insight and understanding of organizational challenges
  • Ability to make the complex more easily understood through written narrative, visuals representations and clear keynote presentations
  • Organized, with a natural inclination for both strategic and tactical planning and turn strategy into tangible deliverables.
  • Ability to demonstrate Apple’s core Leadership behaviors
  • A solid understanding of organizational change and transformation, spanning org design, org effectiveness, and/or change strategy


- Navigate across multiple altitudes – from executive communication, to leadership of the change team in removing blockers, raising red-flags, and supporting key decisions

- Ability to oversee translation of theories and standard methodologies into Apple context for practical application, results-based solutions, aligned to Sales priorities

- Serve as a strategic counselor to key Executives and regional leaders across Apple Sales in partnership with other program leaders

- Strong ability to flex and influence across critical partners to drive Sales objectives

- Manage relationships of impacted groups to gain leadership alignment, sponsorship, and engagement in WW and Geo teams

- Partner with workstream leads, global product owners, project team, supporting functions and external vendors to analyze the impact of new technology, processes and people changes

- Define and shape strategy across key change areas such as; training, communication, partner engagement, readiness and adoption, change impact journeys and implement that strategy across the program and sales geos for all audiences.

- Support introduction of new CRM features and functionality across Apple Sales by assessing value, readiness, and influencing global and regional teams to deliver a human-centric solution

- Leverage structured change management methodologies (e.g., PROSCI) for internal sales organization and external partner audiences

- Manage Change resources to effectively provide services while containing costs, including consulting partners and an informal network of geo change managers across the globe.

- Champion the Change by demonstrating ability to design, develop and champion the adoption of a complex organizational/institutional change

Education & Experience

- Bachelor's and Master's Degree in Business, Management, Communications, Education, MBA, Human Resources, Business/Administration, Industrial/Organizational Psychology, or Organizational Behavior

Additional Requirements

  • - Minimum 10+ years of experience in change management or complex organizational transformation experience
  • - Experience in or working knowledge of Sales organizations
  • - Experience working with committee, board leadership or VP level partners
  • - Demonstrated experience leading large internal and consulting teams

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $170,500 and $256,500, and your base pay will depend on your skills, qualifications, experience, and location.

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