Strategist, Identity Domain for Enterprise Digital Services


Spring, TX, USA

Full time

Software Engineering / Software Developer

Nov 22

About HP

At HP we imagine the future and make it happen. We love transforming customer insights and innovative new ideas into extraordinary products and experiences to lead in the market. We believe that each employee contributes to making a meaningful difference in the lives of our customers.

With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our 80+ year legacy of innovation. One critical element of HP’s forward-looking growth strategy is centered around the transformation to a Digital Services company, offering connected and differentiating customer experiences for success in Hybrid Work. To deliver this vision, the Enterprise Digital Services Organization is building a world-class Software Services product organization that is responsible for spearheading the vision, strategy of our future digital services opportunities and driving the roadmap of a comprehensive set of digital services. 

Position Overview

As the Strategist for the Identity domain, you will define the strategy and roadmap to create meaningful digital services that will exceed customer requirements through the entire lifecycle of their product engagement experience.

You will cultivate, lead and manage a group of high-performing virtual team members that will collaborate with the business units across HP in taking deep customer insights about all layers of our customers and transforming them into innovative, multi-year roadmaps and implementation plans across our digital services portfolio. You will drive the team to work through the entire Product lifecycle – from ideation and concept planning, through execution. In this role, you will help define the needed tools, processes, KPI requirements for the business transformation and sustained success with your cross-functional peers.  The scope of the role is global and will report into the Head of Enterprise Digital Services.


  • Create and drive the digital services roadmap – including a scalable platform and experiences that will allow our customers to manage their portfolio of HP ecosystem products from deployment to sustaining to EOL transition management.
  • Contribute to the creation of the new operating model for customer engagement: including how the team engages with customer organizations and defining the key success metrics.
  • Uncover, understand and synthesize deep customer insights and understand where key pain points and opportunities exist for services related to their workflows.
  • Collaborate with other Product Team leaders across the product ecosystem to create complete product solutions.
  • Work with engineering and design teams to prototype, pilot and curate new product experiences.
  • Create the solutions narrative and value propositions for downstream teams.


  • Bachelor’s degree in Marketing, Business, Technical or Equivalent Experience

Knowledge and Skills

  • Deep expertise in understanding Services business models and developing new business models a must.
  • 5+ years of related Services, Software or Product leadership experience.
  • Experience working with cross-functional leaders and their teams. Experience working across organizational boundaries with demonstrated ability to influence and persuade outside of your organization.
  • Excellent collaboration and relationship building skills, both internally and externally
  • Proven experience leading, driving and measuring virtual teams towards a common goal.
  • Strong ability to communicate and synthesize business requirements into actionable plans.

HP offers a comprehensive benefits package, including:

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance

In accordance with Colorado statute, the estimated range of compensation for this job in that location, at the time of this posting, is 180K – 220K USD. This position may be eligible for incentive pay, for openings where this is applicable.

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion – it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!

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