Regional Capacity Planner


Hillsboro, OR, USA

Full time

Customer Services/Support + Customer Success

Nov 15

Introduction to the job

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world’s leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). As a condition of employment, qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

Role and responsibilities

Are you a team player that likes numbers, spreadsheets and conducting root cause analysis? Do you like to focus on creating viable plans and forecasts and are you looking for a new challenge? Then this could be your next job! As the Regional Capacity Planner you will be responsible for the Target Annual Plan creation as well as the update and maintenance of the strategic capacity plan for one of the US Customer Support categories.

You will act as point of contact for various stakeholders such as Business Line Management, Central Business Planning (located in Europe), HR, and others. By analyzing and documenting their demands you influence higher-level decisions on headcount development. All decisions and proposals on changes to planned headcount will be communicated by you to all stakeholders.

Additional responsibilities will include:

  • Run the head count planning process for your scope, drive alignment with the stakeholders.
  • Conduct analysis to identify trends and inefficiencies.
  • Produce and maintain a Capacity Plan, assessing the impact of changes on the plan and on the performance of services and resources. Ensure that the plan is feasible and in line with the Sales and Financials for assuring the success of the company.
  • Link planning to actuals (both outcome as drivers) and use that information to steer decision making or continuous improvement.
  • Drive continuous improvement to increase data quality and efficiency in the organization/processes.
  • Ensure that norms and planning models reflect reality of the ASML US sites.
  • Other duties as assigned.

Education and experience

  • Bachelor’s degree or equivalent experience in industrial engineering, business administration, finance, or a related field.
  • Minimum 5 years of relevant work experience (supply chain, financial/business/capacity planning) in related sector (e.g. high-tech, customer service).
  • Previous knowledge of ASML CS business a plus.
  • Must be able to read and interpret data.


Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office


  • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  • Occasionally lift and/or move up to 20 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE AA M/F/Veteran/Disability

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