Senior Technical Project Manager, Cloud Operations

Highspot

Seattle, WA, USA

Full time

May 6

This job is no longer accepting applications.

About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd. 


We are committed to diversity as both a moral and business imperative. 


About the Role

We’re looking for a self-motivated, growth-minded, and unabashedly detail-obsessed Technical Project Manager to join our rapidly-growing Product Engineering team. This person will fill a pivotal role on the Cloud Operations team, partnering with our DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling to improve our developers’ daily lives. They will also be a strong advocate for operations-related projects, using data to communicate the business- and customer-facing benefits of each project. The right candidate for this role is a knowledgeable agile practitioner who fluently speaks the language of SaaS products and technologies (though not necessarily a developer), and who knows how to apply and adapt processes commensurate with the company’s size, culture, and strategic objectives.

What You'll Do

  • Work closely with a variety of teams including DevOps, Security, and Engineering to understand the cloud infrastructure requirements for new features, product enhancements, and internal tooling, ensuring that they are effectively documented and communicated, thoughtfully implemented, and thoroughly tested.
  • Partner with QA to help suffuse quality and effective testing through every stage of the SDLC.
  • Create tools and optimize cross-functional development processes to meet the scaling organization’s needs and deliver predictable results.
  • Teach and model agile processes.
  • Write and manage technical documentation.
  • Anticipate and resolve risks and roadblocks to ensure projects are completed on time. 
  • Lead a variety of projects that intersect with product engineering; for example, initiatives related to compliance, business intelligence, reporting, and selection of technology and vendors.

Your Background

  • Proven success as a project manager for software teams.
  • Experience with agile software development methodologies and productivity tools.
  • Ability to identify, prioritize, and successfully execute on competing priorities. 
  • Strong written and verbal communication skills across both technical and non-technical audiences. 
  • Strong problem solving and organizational skills. 
  • Strong technical background, including familiarity with scaling cloud infrastructure in AWS or Azure, monitoring and alerting, security and compliance, search engines, containers and Kubernetes, and CI/CD. Certifications from AWS or Azure are a bonus.
  • Software development experience is a plus, but not required.
  • Passionate about creating compelling data-driven experiences. 
  • Entrepreneurial spirit, priding yourself on getting things done with a high level of quality.
  • Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) Matching

Paid parental leave 

Flexible work and vacation schedules

Discounted ClassPass membership

2 volunteer days per year

Transportation benefits

Competitive compensation and stock options

Fully-stocked kitchen

Annual company-wide events

Meaningfully contribute to a compelling vision!


Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

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Highspot

Highspot is the sales enablement platform that empowers companies to make every customer conversation count.

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