UX Writer

TerraTrue

San Francisco, CA, USA

Full time

May 5

This job is no longer accepting applications.

At TerraTrue, we’re building the future of privacy and security. Our platform digitizes privacy programs, transforming the work that teams do before they ship new features from slow, manual, and ad hoc to fast, automated, and scalable. With one workflow, TerraTrue maps new features to the world’s privacy laws and an org’s own rules, auto-populates workflows, and updates data maps, reports, and analytics in real time. Our innovative approach to privacy is why the most innovative companies are using TerraTrue to move fast and get privacy right.  

 

That’s where you come in. We’re looking for an experienced UX Writer who can take something complicated and make it simple, crisp, and even fun. As the first UX writer, you’ll be responsible for developing copy that will sound extraordinary throughout our entire product — from the grace note of a tooltip to the depth of a technical support article. No matter the medium, you’ll pen simple, engaging copy to help customers adopt, use, and love our products. You’ll work with engineers, PMs, privacy pros, and more to ensure that what we say is accurate, relevant, and compelling — and always packaged in plain language that both delights and leaves the jargon behind.


To excel, you’ll need to develop deep technical expertise and domain knowledge across multiple, complex product areas. You’ll also be responsible for developing scalable and repeatable processes to ensure that product copy and supporting content are high-quality, consistent, and cohesive. And you’ll help others communicate in a way that is consistent with TerraTrue’s brand, voice, and tone.


Beyond getting a chance to work with a team of whip-smart colleagues who are transforming how companies get privacy right while shipping at scale, you’ll have a unique opportunity to help craft our brand voice and define the writing culture at TerraTrue. So if you’re empathetic, have a passion for words, and love reducing complex ideas to simple prose that sings, we want to hear from you. 

Minimum requirements

  • A passion for words and the role that content plays in great product experiences
  • Outstanding writing, editing, and plays-well-with-others skills
  • A smart portfolio that shows how you think and write
  • 5+ years of professional writing experience
  • Experience establishing a UX writing process
  • Ability to balance multiple projects on tight timelines
  • Experience collaborating with writers, visual designers, and subject-matter experts
  • Bachelor’s degree

Preferred qualifications

  • UX writing experience at a B2B SaaS company
  • Familiarity with source code written in Java, JavaScript, or both would be great
  • Appreciation for what it’s like to work in a fast-paced startup environment
  • Knowledge of privacy or security is a huge plus

At TerraTrue, we want a vibrant workplace teeming with diverse views, experiences, perspectives, and pretty much all that defines us as uniquely human. That’s why, from the get-go, we’ve been committed to being an equal opportunity employer that provides employment opportunities to all, regardless of race, religion, color, ancestry, religion, sex, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires an accommodation, just let us know by emailing accommodations@terratrue.com. 

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TerraTrue

Privacy made impossibly simple.

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