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Our award-winning Customer Success team is on the hunt for a Project Manager to join out growing team to help deliver complex onboardings for our Fortune 500 customer base.
What you'll be doing:
- Create project plans for onboarding of new clients that take a project through the three primary stages of implementation starting with design, moving to a development phase, and through delivery to launch
- Coordinate with internal and external stakeholders to get sign offs on project plans, scope and delivery timelines
- Break projects into workstreams, phases and sprints using a modified waterfall agile approach
- Work closely with internal and external clients to communicate updates and keep deliverables on track
- Track project budget and forecast finances throughout project
- Manage the resource and capacity plan for in-process projects
- Drive projects to completion and close-out within a defined schedule while adhering to scope, timelines and level of effort estimates
What you bring to the team:
- 2-5 years of Project Management experience with a track record of managing large scale projects across multiple industries
- Exceptional organizational and time-management skills
- Excellent communication skills, both verbally and in writing with the ability to make complex and technical concepts easy to understand
- Ability to work in a collaborative, team environment and work cross functionally across all departments
- Ability to self-motivate and work independently, while being organized, efficient and process oriented
- Experience with both waterfall and agile software development and project management workflows
- Ability to track project budget and forecast finances throughout project
- Experience with PowerPoint and Excel required and experience with FinancialForce and Atlassian products preferred
- ScrumMaster or PMP certification is a plus
- Desire to work in a fast-paced, dynamic environment
- BA/BS Degree preferred
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