Site Reliability Engineer

Shippo

San Francisco, CA, USA

Full time

Apr 22

This job is no longer accepting applications.

About the Role

As a Site Reliability Engineer, you are a hybrid software development and operations engineer who ensures that the Shippo services meet and exceed SLAs and are designed and built for scale and growth. You will work with other engineering teams to build services that are performant, scalable, automatable, measurable, and resilient to failure.

Responsibilities

  • Design, scale, and secure infrastructure to stay ahead of business needs through fault-tolerant architecture design, performance testing, profiling, and tuning, and capacity planning
  • Design, build, deploy, and maintain automation, monitoring, and alerting systems, as well as design, implement, and test disaster recovery solutions
  • Ensure scalability and maintainability through microservices adoption, decoupling of concerns and data model, queuing of jobs and application layering
  • Continue to build out and enhance our CI/CD pipeline for smooth and safe production releases via automated testing and verification
  • Verify and ensure performance and correctness of systems in response time and throughput
  • Participate in peer reviews and testing and contribute to automated test suites and in design reviews for new features, products, and systems
  • Participate in an on-call rotation

Requirements

  • Experience developing, managing and troubleshooting highly available distributed systems, including operational experience with Kubernetes
  • Deep expertise with at least one public cloud provider (AWS, GCP, Azure) 
  • Exceptional verbal, written, and interpersonal communication skills
  • Interest in and understanding of best-in-class security practices, and automation and testing methods
  • Familiarity with configuration and maintenance of common infrastructure components such as Postgres, Redis, Elasticsearch, and Hadoop
  • 3+ years of experience in software development
  • Deep understanding of customer needs and passion for customer success
  • BS or MS degree in Computer Science or equivalent experience

Bonus Points

  • Familiarity with configuration and maintenance of common infrastructure components such as Postgres, Redis, Elasticsearch, and Hadoop
  • Experience with service meshes (e.g. Istio)
  • 3+ years of experience in software development
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Shippo

Powering shipping for e-commerce merchants to help deliver the experiences today's consumers expect.

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