L3 Support Engineer

Collibra

New York, NY, USA

Full time

Apr 14

This job is no longer accepting applications.

Joining Collibra's L3 Team:

  • You will fix defects in Collibra’s software platform based on your investigation of customer-reported problems.
  • The L3 Engineering team responds to customer issues, identifies the root cause and applies fixes for them. Reporting to the L3 Support Manager, you will be part of a growing team of engineers focused on improving customer satisfaction.
  • As an engineer you will focus on the edge cases, the “what if”. We need your knowledge to find the root cause and we need your experience and skill-set to resolve it.

L3 Support Engineer's at Collibra are responsible for:

  • You will fix defects in Collibra’s software platform based on your investigation of customer-reported problems.
  • The L3 Engineering team responds to customer issues, identifies the root cause and applies fixes for them. Reporting to the L3 Support Manager, you will be part of a growing team of engineers focused on improving customer satisfaction.
  • As an engineer you will focus on the edge cases, the “what if”. We need your knowledge to find the root cause and we need your experience and skill-set to resolve it.

You Have:

  • 5+ years of professional experience with 3+ years of experience building large-scale Javascript applications.
  • Working experience with React, jQuery, TypeScript and Velocity.
  • Knowledge of OO principles, Design Patterns, Test-Driven Development and clean code principles.
  • Experience maintaining software running in production.
  • Comfortable working in English, we are a global team!

You Are:

  • An investigator, excited by the challenge of looking for bugs and resolving them.
  • Focused on quality and knowledge of how and especially what to test in order to execute change with confidence.
  • Motivated by the challenge of scaling a growing company.
  • Collaborative - we work cross functionally with many other teams and we often need to help project teams instrument and improve their observability.
  • Text


You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

Collibra

Breaking down traditional data silos, one barrier at a time. Join us for the data revolution by becoming a #datacitizen.

{{notification.msg}}