DIRECTOR OF PRODUCT, TRUST & SAFETY (Remote USA)

Discord

United States Remote

Full time

Product

Sep 16

What you'll be doing

  • Guide the product philosophy, vision, and strategy for products and features that make Discord the safest platform for people to find community and belonging.
  • Attract, build, manage, and develop a team of talented product managers to deliver on both fundamental and novel approaches to user & platform Safety.
  • Manage multiple products and priorities, scale teams, and ensure your org is effective, healthy and set up for success by establishing clear and measurable goals.
  • Communicate clearly roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels.
  • Lead a cross-functional organization of engineers, designers, and data scientists to build robust systems, tools and products.
  • Partner with other product teams across our organization, such as Communities, Growth, Creators, and Premium Products.
  • Empathize, engage and cultivate relationships with our users to deeply understand their needs.

What you should have

  • Passionate about Discord and about keeping users safe from abuse (including spam)
  • Ability to thrive in ambiguous environments, excited about finding solutions to complex problems, and then executing on them.
  • 10+ years of experience building and shipping great software, including responsibilities driving prioritization, trade-offs, and timelines.
  • 6+ years of experience hiring, managing, and developing both individual contributors and senior product leaders.
  • 6+ years of experience focused on platforms (consumer, communications, or social)
  • Proven track record of achieving impact through empowering customers with innovative solutions**.**
  • Proven ability to analyze and synthesize data in order to set strategic goals.
  • Experience presenting to senior executive audiences.
  • Demonstrated technical proficiency and effectiveness working closely with engineers and managers.
  • Strong product sense and pride in understanding your customers.

Bonus Points

  • Subject matter expertise in Trust & Safety (and/or related areas such as Spam, Abuse, or Integrity) to lead our product area & drive alignment with engineering, data science, design, and XFN stakeholders.
  • Experience building and growing social and/or online communication products.
  • BA/BS in Computer Science, Engineering, or relevant technical experience.
  • Entrepreneurial experience building consumer applications.


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