Senior Legal Counsel, Enforcement & Investigations (Remote - US or Canada)


Canada Remote

Full time

Oct 31

This job is no longer accepting applications.

About the role

Shopify is now permanently remote and working towards a future that is digital by design. Learn more about what this can mean for you.

Shopify is the world’s fastest growing commerce platform, with no plans to slow down, powering over 1 million stores in more than 175 different countries. Our mission within the Legal Team is to work behind the scenes to help Shopify make commerce better for everyone. We must be able to apply our knowledge and experience in order to protect Shopify’s interests in a way that allows our business to stay agile and competitive. 

About the team

Shopify’s Privacy & Intellectual Property (“IP”) Team is a small but growing part of our broader Legal Team. The Team works closely with senior management and Shopify’s brilliant research and development (“R&D”) teams to address and mitigate legal risks relating to Shopify’s products and data. In particular, the Privacy & IP Team is responsible for managing regulatory inquiries, disputes, and litigation, managing Shopify’s privacy and data protection program, and building Shopify’s IP portfolio.   

About you

Shopify is looking for a litigator with extensive experience interacting with (or on behalf of) regulatory agencies. Are you doing enforcement work in government? Are you at a law firm helping clients respond to regulatory investigations and looking to move in-house? Do you have other experience dealing with regulators, law enforcement, or other governmental authorities? We are searching for someone with this kind of experience who is driven, creative, and good-humoured to boot.  

In this role, you will help build a function to help Shopify manage its interactions with regulatory agencies around the world. This will include managing our responses to inquiries from regulators around the world from end to end, including selecting outside counsel, advising on strategy, preparing or reviewing submissions, managing and facilitating discovery, helping prep internal Shopifolk for depositions or presentations, managing case budgets, and other similar “litigation-y” tasks. You will also help with our policy and engagement efforts, where you will help strategically engage on proposed rule-making and other policy matters, and with proactive regulatory outreach when necessary.


  • Managing responses to inquiries from regulators, law enforcement, and other government authorities, whether it be through phone calls, letters, or document productions
  • Managing or facilitating discovery where necessary
  • Working with our Trust & Safety team on platform protection concerns raised by regulators
  • Helping to build strong relationships with relevant regulators and policymakers while protecting the small businesses that rely on our platform
  • Helping to manage policy engagements with regulators around issues relating to consumer protection, platform liability, antitrust, and other similar issues

Requirements for the role

  • A J.D. or LL.B.
  • A license to practice law in your jurisdiction
  • Experience working with regulators in the United States, Canada, and ideally around the world. In particular, experience working with consumer protection authorities, competition authorities, data protection authorities, and/or law enforcement
  • The​ ​ability​ ​to​ ​build​ ​and​ ​maintain​ ​strong​ ​relationships​ ​with​ ​a​ ​variety​ ​of​ ​people and teams, both internal and external.​ ​​​You​ ​will​ ​need​ ​to​ ​be​ ​able​ ​to​ ​gain​ ​the​ ​trust​ ​of​ ​a​ ​wide​ ​range​ ​of​ ​folks​ ​at Shopify,​ ​to​ ​speak​ ​to​ ​each​ ​team​ ​“in​ ​their​ ​language,”​ ​and​ ​to​ make them ​feel​ ​comfortable​ ​enough​ ​to​ ​reach​ ​out​ ​when things​ ​go​ ​wrong. You will also need to build trusted relationships with key external stakeholders. You will need to do all of this in a new “Digital by Design” (read, remote) workplace
  • Experience talking about highly technical products and services with technical experts, and, on the other hand, explaining those products to regulators with no technical background
  • Big-picture thinking. You will need the ability to think strategically about how a given issue may impact Shopify beyond specific matters, and even more importantly, how the issue may affect the businesses that use Shopify and their end customers 
  • A​ ​desire​ ​to​ ​work​ ​on​ ​an​ ​agile & lean​ ​team.​ ​​​You will get asked to help with strange, one-off disputes in areas of law you know nothing about, and you should feel comfortable working through these types of unique matters

Bonus experience

  • Experience working in-house, ideally in tech
  • Experience with tech policy work - for example, relating to consumer protection or platform liability
  • Strong knowledge of law around personal jurisdiction, CDA 230, antitrust, cybersecurity, ECPA, and other obscure but potentially relevant areas of law
  • Familiarity with e-discovery process and tools
  • An appreciation for costume contests, Karaoke, and Trivia night (the Legal Team takes our Halloween costume contest very seriously)

We know that applying to a new role takes a lot of work and we truly value your time. Vivek Narayanadas, Associate General Counsel, is looking forward to reading your cover letter. In your cover letter, please include a paragraph on a regulatory policy issue that has caught your attention and what it might mean for Shopify.

This posting will close on Monday, November 9, 2020 at 4:00 PM EST.

You can expect to hear back from us (regardless of outcome) within 3 weeks from when you applied. 

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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Making commerce better for everyone - remotely 💚