Strategy and Operations Manager, YouTube Trust and Safety


Anywhere Remote only

Full time


May 11

Minimum qualifications:

  • 7 years of experience in management consulting, investment banking, operations, and/or a management role at a global technology company.
  • Experience with leading projects and analyses.

Preferred qualifications:

  • Experience using data analysis to guide decision making, including experience with structuring strategic analysis and SQL.
  • Ability to effectively operate in a dynamic, constantly evolving, team environment.
  • Ability to multitask, prioritize, and manage across multiple, often time-sensitive initiatives paired with an effective project management mindset.
  • Ability to understand and articulate the “big picture" to executives, while maintaining exceptional attention to execution details.
  • Ability to work with different team members to design processes and implement strategic projects that solve business problems.
  • Excellent stakeholder management skills (e.g., communication, consulting, presentation, persuasion).

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Strategy and Operations Manager on YouTube's Trust and Safety Operations team, you will be the Strategy and Operations partner to the Global Rapid Response team. You will help YouTube prevent harm by ensuring that our operations organization grows, scales, and operates effectively, and has the tools, knowledge, and insight that they need to be successful. This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Additional Information (Colorado only*) Minimum salary range between $139,000 - $150,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation range for this role when being hired into our offices in Colorado.


  • Partner with the Director of Global Rapid Response to drive day-to-day operations, including operational business reviews and resource planning.
  • Identify key issues across our abuse-fighting landscape, and structure and execute operational and strategic initiatives.
  • Develop work plans, gather and synthesize relevant data, lead analyses, develop final recommendations, and ensure they are implemented effectively and efficiently.
  • Communicate findings to leadership with executive-ready presentations and thoughtful facilitation.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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