Partner Global Process Owner, Google Cloud


Raleigh, NC, USA

Full time

Human Resources / People

May 11

Minimum qualifications:

  • Bachelor’s degree in Business Management, Economics, Finance, Marketing, or equivalent practical experience.
  • 15 years of experience in process design and transformation.
  • Experience in business process management, improvement, and consulting and business process modeling notation.
  • Experience influencing and communicating cross-functionally at all levels in a matrixed organization.

Preferred qualifications:

  • Six Sigma Green Belt or Black Belt certification.
  • Experience in business consulting with a focus on opportunity, pricing, and contracting.
  • Experience working on process or operations for a Cloud or SaaS Company.
  • Ability to operate in a fast-growing, dynamic, and ambiguous environment.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Our mission is to improve client, partner, and Googler experience through frictionless and automated end-to-end business processes that simplify the customer journey for Google Cloud’s market-leading technology.

In this role, you will be responsible for standardizing, simplifying, and automating Google Cloud Partner process, policies, and programs through process design, process re-engineering, and multi-function improvement projects. You will collaborate closely with business process owners and Google Cloud Systems teams.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Additional Information (Colorado only*) Minimum salary range between $213,000 - $229,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation range for this role when being hired into our offices in Colorado.


  • Drive the detailed definition and mapping of business processes including specific policies, rules, and conditions by understanding the business needs and applying best practices.
  • Work with various stakeholders and operating teams to ensure adoption of end-to-end process among users.
  • Leverage data and analytical frameworks to identify key process issues and blockers.
  • Drive process changes/projects based on best practice understanding of ordering, provisioning, and billing processes.
  • Collaborate with and influence stakeholders based on deep understanding of Order-to-Cash, thought leadership and evaluation of the current environment.

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