Strategic Partner Manager, Retail and Carrier


Toronto, Ontario, Canada

Full time


May 11

Minimum qualifications:

  •  Bachelor's degree or equivalent practical experience
  • 4 years of experience working in a partner or client-facing role
  • Experience analyzing data sets with analytical and presentation tools

Preferred qualifications:

  • Experience selling consumer electronics to Canadian retailers or carriers and managing strategic relationships
  • Proven ability to plan and manage at both the strategic and operational level to successfully execute promotions and product launches
  • Ability to manage ambiguity, solve complex problems, and scale effectively across a large and highly distributed organization
  • Ability to comfortably interact with external and internal executives with excellent communication skills
  • Ability to clarify and summarize complex challenges with excellent analytical and detail-oriented skills

About the job

The Retail team focuses on Google-branded hardware across product categories. Our team is responsible for managing partnerships with our top retailers, including developing channel strategy, negotiating commercial terms, marketing and merchandising, and overall market share goals. We partner cross-functionally with marketing, product & engineering, finance and retail marketing teams internally, and with our retail counterparts across these disciplines.

Google's mission is to organize the world's information and make it universally accessible and useful. Two things consistently stand in the way between our users and the world's information—hardware and services. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, our Consumer Hardware team is making people's lives better through technology.

The Devices and Services Business Organization (DSBO) Partnerships team manages relationships with retailers, distributors, and carriers in addition to working closely with cross-functional teams to bring products to a global market. We are responsible for influencing and executing the consumer go-to-market strategy to maximize the adoption of Google’s hardware products and services. We also provide support for platform partners. As a Partner Manager, you will be responsible for selling new products, negotiating purchase and promotion agreements, and managing performance. You will partner closely with our Retail Marketing and Retail Operations teams to execute channel marketing and merchandising plans to support goals.

Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance our partners’ goals, and further Google’s mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners.


  • Manage all aspects of the business lifecycle including sell-in, agreement negotiation, promotional planning, and sales of Google devices.
  • Maintain a deep understanding of the consumer hardware market, retail dynamics, and Google’s hardware. Collaborate with Product, Marketing, Finance, Legal, and Store Operations teams to develop and refine our go-to-market strategy.
  • Develop innovative consumer-facing offers in collaboration with third-party vendors, retailer/carriers, and an array of cross-functional teams at Google.
  • Forecast, analyze, and report key metrics, track actual progress toward forecasts, drive, and evaluate business growth of promotional and business opportunities.
  • Communicate effectively to cross-functional teams and external stakeholders through development of presentations, emails, notes, and more. Lead all aspects of account planning including annual and quarterly business reviews. 

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