UX Writer, Business & Education

Apple

Culver City, California, United States

Full time

Design + UX

Apr 27

This job is no longer accepting applications.

Apple is where people do the best work of their careers. Work that has an impact on individuals and the world. Work that is challenging and fulfilling. Work that doesn’t always feel like work.


This role is part of the Human Interface Design team in Apple Services, which includes media products, creator tools, cloud and commerce services, and productivity apps. Writers on this team work on feature development and future designs through the lens of language.


We’re searching for a UX Writer to create new and better experiences across our services. Specifically, you’ll focus on services that benefit our business and education customers. You’ll work on narrative strategy, concept new features, define and evolve product voice, and develop and maintain interfaces.

Key Qualifications

  • Have an unrelenting passion for user-focused product experiences.
  • Enjoy learning about and streamlining the language used by customers in business and education markets.
  • Are curious about every piece of a user journey, from error states to success criteria.
  • Oscillate between left- and right-brained writing, from storytelling to systematic thinking.
  • Know how to work with wireframes and functional specs.
  • Are interested in proposing what’s right only after exploring why everything else might be wrong.
  • Develop well-informed points of view, while also remaining open to adjustments based on input from others.
  • Can write from scratch, edit existing copy, and think beyond the written word with input from multiple team members.
  • Think long-term, but act quickly.
  • Are comfortable handling several projects simultaneously.
  • Deliver passionate and impactful presentations at all levels of an organization.
  • Collaborate and build relationships across product functions, demonstrating an ability to circulate and advocate for language.
  • Dream about positively affecting the lives of millions of people, and like waking up to the responsibilities that come with that.
  • Have an inexhaustible attention to detail.
  • Enjoy contributing to and implementing style guides and shared nomenclature across Apple services.
  • Are excited about evolving the Apple ecosystem of hardware, software, and services.

Description

The Writing arm of our Human Interface Design team works across services and products, including ones that are currently available and ones that are just barely being imagined. As a UX Writer focused on Business and Education markets, you’ll be responsible for many things, including:


- Working closely with Human Interface Design leadership to develop design visions and strategies.

- Working on feature development, naming, user flows, product logic, and education.

- Boiling down complex systems into coherent, concise, and compelling interface copy.

- Working with cross-functional partners and senior leadership to define and implement our product roadmap.

- Spending time with QA, Legal, and Localization teams to ensure content appears properly for every audience.

- Addressing feedback and improving the performance of our content and customer experience.

Education & Experience

BA/BS or equivalent experience

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Apple

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