Sales Development Team Lead - Outbound (Remote Canada)


Anywhere Remote only

Full time


May 10

About the role

The world has changed and we’re changing with it! Although our roots are in e-commerce, we are working with many of the world’s most innovative brands on the renaissance of online and in-person commerce, powered by Shopify technology. As our merchants reinvent themselves with courage, ingenuity, and drive, we too are reimagining our future. We are revolutionizing how we work and support our merchants by going “digital by default” and as we build the future of commerce. 

In this role, you will help us build and scale a team of high performing outbound Sales Development Representatives. You will lead a highly visible and motivated team that generates leads and achieves individual, team and organizational quotas. You'll have the opportunity to build and create, and become a valuable contributor to the overall sales strategy to successfully align sales development objectives with regional objectives in a key market.

At Shopify, there is a unique opportunity for high-impact leaders to build a career with a company that will continually provide opportunities for growth. You will lead your team to exceed metrics, develop top talent, help us build out the strategy for sales development, and make a direct impact on our goals to make commerce better for everyone. 


You’ll need to have: 

  • Extensive experience managing a team or team of teams with high performing reps and outbound experience
  • History of excellence in leading people
  • Proven record of success in a SaaS or technology environment
  • Successful track record in high volume transactional sales and be data-oriented 
  • Highly organized and able to prioritize tasks for the team
  • Excellent presentation and listening skills

You'll be working on things like:

  • Hiring, leading and training a team of 8-12 talented reps to be hunters 
  • Motivate individuals and teams to exceed objectives through coaching, regular broadcast of results, and creative incentives
  • Build a winning culture by coaching and mentoring team members
  • Develop representatives into sales-ready candidates to ensure professional development and growth
  • Report on sales activity, call metrics and forecast to leadership
  • Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
  • Collaborating on the sales development craft and building the foundations to scale fast
  • Partner with marketing and enablement to ensure alignment & plan local events
  • Plan and drive N. American expansion and net new merchant acquisition growth
  • Experiment with the SDR motion and ways it can unlock growth for Shopify

We are looking for Sales Development Team Leads across Canada and the United States of America. This role is fully remote and Shopify is working towards a future that is digital by design.

If you're interested in helping us shape the future of commerce around the world, send us your application! We'd love to hear how you think you can make an impact.

Additional Information

If you're interested in helping us shape the future of commerce around the world, send us your application! We'd love to hear how you think you can make an impact.

Shopify is now permanently remote, and working towards a future that is digital by design. Learn more about what this can mean for you.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.

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