Strategic Account Director, Retail
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2021 — 13 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
Our Retail team sells into fashion, retailers, and luxury goods
This role will be focused on selling into 2-8 Strategic / Enterprise accounts
Territory is aligned by local geography and region
Selling Customer Success Platform (#1 B2B and B2C platform) and our full solution set including Marketing, Commerce, Service, Communities, Sales, and Collaboration which are all built on the Salesforce Platform.
They do this by...
Partnering with internal resources in order to drive additional value and expertise
Building a point of view on how to help their customers
Generating pipeline that leads to closed revenue and quota attainment
Selling on value and ROI vs. technical functionality
Building credibility and trust while influencing buying decisions
Anticipating and preparing for objections
Uncovering executive-level initiatives and pain points to map back our solutions across multiple lines of business
Owning their account list and managing expectations, timeline, and acting as the leader wither internal stakeholders
Building account strategy and territory plan
Creating demand by uncovering business problems and matching them to our solution
Having a deep understanding of the way businesses operate, how private and public companies make decisions, and the priorities that drive decisions from the C-level
Preferred Experience Includes:
10+ years of full cycle sales experience, at least 3+ years enterprise sales
Managing 2-8 large enterprise / strategic accounts
Experience selling to the C-suite (all lines of business) including Marketing
Ability to build and present executive-level slide decks and present them to your customers
Experience in comprehending and delivering ROI/ Business Case
Experience crafting complex sales proposals with multiple SKU’s with advanced proficiency in excel
Ability to manage large extended teams consisting of cloud sales specialists, solution engineers, customer success, and training personnel.
How you’ll be evaluated in the interview process:
1. Business acumen
2. Consultative selling
3. Prospecting skills
4. Compelling communicator
6. Competitive spirit
7. Collaborative, win-as-a-team attitude
10. Drive for results
11. Trusted advisor
Our investment in you
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Sandler Sales Training
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs
Exposure to executive thought leaders with a passion for living our values
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list.
We have a public-facing website that explains our various benefits for:
Financial Benefits and perks
Time off & leave policies
Perks and discounts
Visit https://salesforcebenefits.com/for the full breakdown!
For Colorado-based roles: Minimum annual salary of $116,350. You may also be offered incentive compensation, bonus, restricted stock units, and benefits.
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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
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