Recruitment Manager, Ops Tech


Vancouver, British Columbia, Canada

Full time

Human Resources / People

May 3


Job summary

The Operations Technology team is re-defining how we engage and source technical talent at Amazon. This role will lead the Xplore Team. A team focused on attracting and hiring technical talent from cities around the world through international hiring events. As the talent landscape continues to evolve, we are paving the path to raise the bar on candidate engagement and retention. As a leader, you will be at the forefront of attracting, engaging and retaining talent.

This role will focus on leading a Technical Recruiting function to deliver a scalable, transparent and innovative recruiting pipeline. You will have the ability to work across WW Operations Technology teams to redefine internal customer partnership while leading a team that raises the bar on delivery. Scope This Recruiting Manager (RM) will manage a technical recruiting team (6-9 direct reports).

A successful RM candidate will effectively provide coaching to direct reports, contribute thought leadership, set benchmarks, analyze data/metrics, and understand how to prioritize to reach accelerated demand and incremental demand. Core Responsibilities - Drive sourcing capability and delivery across a geographically dispersed team within Canada to proactively build diverse technical candidate pools, leveraging all available talent channels. - Partner with key business leaders, HR and TA stakeholders to determine future talent needs, set and drive enabling sourcing strategies.

This requires a deep understanding through extensive market research of the channels (both domestic and internationally). - Use strong analytical skills and ability to translate metrics, research, and trends to identify opportunities, interventions, and initiatives for improvement. - Lead and develop a high-performing team in a fast-paced and ambiguous environment. - Set team performance goals and metrics, timelines and a formal tracking process to measure and manage progress. - Develop and execute to plans to identify and drive productivity improvements that enable the team to deliver to hiring goals.

The role can be based in Toronto or Vancouver office locations.

Key job responsibilities

We are seeking a Recruiting Manager with strong business partnering and people development skills. This manager will work closely with the technology hiring managers and leadership team to build and execute against a longer-term Talent Acquisition strategy to deliver the necessary talent to support our increasing customer demand. This role will provide the opportunity to impact significantly the Operations business as we continue our pursuit of being the most customer-centric company on the planet. Other offerings include outstanding career growth, highly collaborative teams, and a fun and passionate work environment. Amazon business is dependent on our ability to be Customer Obsessed.


· Bachelor's degree or equivalent post-secondary degree

· 5+ years of Recruiting experience

· 3+ years direct people leadership experience

· Experience building, coaching and managing a technical recruiting team

· Experience managing large dispersed recruiting/sourcing teams

· Experience working with recruiting tools and systems, including resume databases, internet sourcing tools, and spreadsheets

Virtual location will be considered.


· Experience managing senior staff

· Organized and pragmatic; thrives in a results oriented environment

· Skilled at partnering with stakeholders to build sourcing, assessment, and closing strategies

· Excellent written and verbal communication

· A proven track record of growing, developing, and performance managing employees

· Experience supporting technical recruiting or managing technical recruiting teams with a focus on Software Development Engineering

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

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