CRM Coordinator – Technical

Company DescriptionTipico is an energetic, passionate, bold tech company, and we love sports! Tipico has recently expanded to the US market, establishing offices in Hoboken, New Jersey and Denver, Colorado. We are driven by our core values: passion, progress and trust. Our goal is to build the best possible mobile sports betting product in the industry, in order to amplify the emotions of millions of sports fans every day. Let’s Make This Interesting ™ 

Note: This job will be located in our Hoboken, NJ office.

Job DescriptionTipico North America is looking for a CRM Coordinator – Technical that will work closely with our retention and lifecycle team to bring loyalty promotions campaigns to life at our fast-growing online sportsbook and casino. 

As a CRM Coordinator – Technical, you will be responsible for building campaigns and spearheading the QA process for promotions throughout the year, in addition to assisting with a variety of CRM related tasks in close collaboration with the team. The position holder ensures this is done by doing the following:

• Technical creation within our proprietary Tipico systems of promotions and bonus campaigns, concepted by the CRM team
• Quality assurance and testing for all campaigns
• Serve as a team resource to assist with marketing automation set up, and other related tasks 
• Assist the team with the creation of customer communications, based on templates (e-mail, SMS, push notifications) 
• Collection of data and reports, delivered to the team to analyze and track financial effectiveness of campaigns 
• QualificationsPast internship or work experience in a digital marketing or SaaS systems management role 
• Highly organized and process-driven, with a keen attention to detail 
• Comfortable operating and working in complex technical environments, such as a CMS system or other web-based tools 
• Familiarity with Marketing Automation (e.g. Salesforce Marketing Cloud), or an interest/desire to learn 
• Data driven with a very good understanding of numbers 
• Interest in sports and sports betting beneficial 
• Comfortable being challenged and seeking challenge from colleagues and stakeholders 
• Embraces change and has a self-learner attitude in order to adopt, structure and teach new processes 
• Ability to think outside of the box, be innovative and come up with creative solutions to business challenges 

Nice to have

• Knowledge about and / or experience with sports betting
• Online gaming and gambling experience

Additional InformationWhat's in it for you:

• Work in an environment where you, your work and ideas matter and have an impact. 
• You will be a be part of the newest and up and coming USA online iGaming and sports betting companies in the market. 
• Work in a new and young business with high growth potential. 
• Build your own success story together with us.
• Work with self-organized, self-responsible and entrepreneurial employees.
• Start-up feeling, backed-up by a leading European sports betting house. We are a high-volume business and are taking off in the US! 
• Competitive salary, Medical, Vision, Dental Benefits, Unlimited PTO, and more