HR Shared Services Operations Manager


Redmond, WA, USA Remote

Full time

Human Resources / People

Jan 25

This job is no longer accepting applications.

HR Services is critical to the overall effectiveness of the HR experience across Microsoft. HR Services brings the HR support model and experience to the scale of the global Microsoft employee population by providing the platform for end-to-end operational services and employee experiences with responsibilities spanning employee self-service, assisted support, and employee relations. HR Services is responsible for the operational delivery across a broad range of employee life-cycle experiences such as onboarding, performance and development rewards, talent movement and offboarding. As the catalyst for HR digital transformation, HR Services sits at the intersection of technology and business. HR Services holds the key accountability for HR privacy, risk, and compliance.


HR Services is at the center of enabling the HR digital transformation, employee support model, and the evolving support and programs needed from HR. With the broad portfolio of programs, projects, and opportunities, we are looking for a Senior Program Manager to play an integral role in helping the organization land it’s strategic objectives through ownership of the Portfolio and Issue Management processes. In this role, you will have three primary focus areas: 1) Manage the global program portfolio 2) Manage new issues and opportunities impacting the portfolio, and 3) Support reporting initiatives as they impact aspects of the portfolio programs. Success in this role requires working on both strategic and tactical levels at a global scale, building partnerships and influencing at all levels of the organization.

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