Product Communications, Engineering and Infrastructure (Remote USA)


United States Remote

Full time

Sep 30

This job is no longer accepting applications.

Stripe’s infrastructure and suite of APIs powers hundreds of thousands of businesses—from startups to Fortune 500s—in almost every country around the world. From developers and product managers to founders and CFOs, a broad audience interacts with Stripe’s products and uses them to start, run, and scale their companies. Removing the barriers to online commerce helps more new businesses get started, expedites growth for existing companies, and increases economic output and trade globally.

We operate at a significant scale, but we’re still tiny relative to the opportunity ahead, so there is still much to do. Join us and help put the global economy within everyone’s reach.

The Communications team builds and protects Stripe’s brand and influence across the world. We’re looking for an experienced product communications professional to help broaden awareness and deepen understanding of Stripe’s technical infrastructure and engineering aptitude; to work closely with our teams to produce imaginative and effective messaging; and to provide strategic counsel to our executive team. 

The ideal candidate is strategic, creative, has strong media relationships, and is energized by working with a tightly knit team at every elevation level—from handling individual launches to designing proactive, multi-year campaigns. 

You will: 

  • Lead all communications around Stripe’s engineering efforts and technical infrastructure (including security, reliability, machine learning, engineering brand, and more)
  • Design and roll out strategic campaigns that build awareness for Stripe’s culture of engineering excellence and deepen key audiences’ understanding of exactly what makes Stripe’s infrastructure so reliable and powerful for business users
  • Translate the complexity of Stripe’s infrastructure and engineering efforts into pitches, stories, and even tweets that will impress developers, technical founders, discerning companies, and other key audiences 
  • Develop and maintain relationships with thought leaders and influencers
  • Provide strategic counsel to our executive team, including Stripe’s founders and most senior product and engineering leaders, and collaborate closely with your counterparts in developer relations and product marketing
  • Work with local and regional comms leads to raise awareness for Stripe’s engineering initiatives and infrastructure globally

We’re looking for someone who has:

  • Stellar written and verbal communication skills
  • 5+ years of experience in product or engineering communications, preferably in a high-growth, technology and/or B2B environment
  • A strong track record synthesizing highly technical concepts into digestible but substantive communications
  • Experience collaborating effectively with engineering teams, product teams, marketing colleagues, and other senior executives 

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