Engineering Manager, User Billing

Stripe

San Francisco, CA, USA

Full time

Sep 29

This job is no longer accepting applications.

Job description


Help Stripe build and scale the core machinery that expedites its business growth.


As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, and detects fraud, helping entrepreneurs start an internet business from anywhere in the world. User Billing provides a central entry point to Stripe teams to monetize products in global markets, consisting of our Revenue Platform, Pricing Onboarding and Enterprise Billing teams. This will be accomplished through a sophisticated pricing onboarding tooling and workflow management, unified revenue engine, and custom solutions to the complex problems facing our largest enterprise users.You will:

  • Work with many Stripe leaders across the company to drive toward the vision and direction of Stripe’s User Billing systems
  • Define and grow your team’s charter with Stripe’s business growth
  • Understand user needs and user pain points to prioritize engineering work and deliver high quality solutions to meet user needs
  • Drive the roadmap and priorities for your team, and work with dependencies across the company
  • Be deeply involved in understanding and operationalizing revenue and pricing models for new product and market launches
  • Support the engineering team in achieving a high level of technical excellence and stability
  • Manage processes to help the team do its best work and interface effectively with the rest of Stripe
  • Develop engineers on the team, helping them advance in their careers
  • Recruit great engineers, in collaboration with Stripe’s recruiting team
  • Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team

We’re looking for someone who has:

  • Managed teams that shipped and operated critical infrastructure and/or products.
  • Experienced in navigating high-stake situations. You’ll have significant responsibility to Stripe’s success, and the ability to make or break Stripe’s future
  • Work effectively cross-team and cross-function, and are able to think rigorously and make hard decisions and tradeoffs
  • Strong technical background and hands-on experience in solving large scale and difficult problems. -The ability to thrive on a high level of ambiguity, autonomy and responsibility
  • The desire to encourage a healthy work environment that’s both supportive and challenging
  • A genuine enjoyment of learning and diving into the nuts-and-bolts of how things work — in this role, you’ll learn a ton about product pricing and management, currency conversion, intercompany flows, finance and accounting, and many more topics 3+ years of engineering management experience

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.

We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

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