Expert Software Engineer, Products


Vancouver, BC, Canada

Full time

Sep 27

This job is no longer accepting applications.

Want to be responsible for the awesome gaming experience of hundreds of millions of players? How about building a scalable platform that enables key revenue-driving and player engagement features in world-renowned games?

Demonware is an independently-run part of Activision Blizzard, Inc. We run every part of a player’s online experience, from logging in to matchmaking to climbing the leaderboards, for popular video game franchises such as Call of Duty, Crash Bandicoot, and Skylanders.

The work we do together every day impacts almost half a billion players around the world. We solve big company challenges with a small company feel. We are technology-driven with a culture of openness. This means collaborating to solve interesting challenges, enjoying the freedom to talk to anyone, and always feeling respected. We take the work seriously; ourselves, not so much.

Your Role, Your Impact

We're looking for an expert software engineer to provide technical leadership to the development team that designs, builds, runs, and evolves our in-game social, progression, rewards, and monetization services platforms for the Call of Duty franchise and other popular Activision titles.

In this role, you’ll be hands-on in leading the architecture, design, and delivery of the services that directly enable game features driving revenue and player engagement. You’ll see your contributions influencing our players’ experiences in major ways.

This is a full-time position based at Demonware’s office in Vancouver, British Columbia, Canada, reporting to a Senior Engineering Manager in the Products department.

Your Contribution

  • Architect and deliver innovative and scalable services.
  • Design highly-scalable services using open-source technologies to deliver key progression, rewards, monetization, and social game features in line with our strategic roadmap.
  • Be an essential part of a full-service, cross-disciplinary software development team, leading all stages of the development process: technical design, prototyping, peer reviews, testing, production deployment, and sustainment.
  • Participate in the investigation and resolution of problems at scale for our mission-critical services. Contribute to root cause analysis efforts. Help the team implement fixes and apply what we’ve learned to prevent recurring issues.
  • Demonstrate a customer-focused mindset, keeping the success of our game studio partners and an excellent player experience front and center at all times.
  • Drive innovation in our software development community.
  • Be a leading contributing member of the worldwide Demonware software development community. Bring knowledge and best practices into the organization and share your expertise with other teams who will benefit from it.
  • Share comprehensive design feedback in the development of new services and service architecture, both with your own team members and with other teams across the company.
  • Forge long-term working relationships with senior-level developers, technical directors, and producers across Activision’s game studios.
  • Strengthen the culture of service ownership at Demonware. Engage in mentoring other team members to level up this mindset in other engineers.

What Demonware Offers

Relocation support, 5 weeks of vacation plus 3 bonus days in December, pension, and top-tier medical, dental, and life insurance coverage for you and your dependents.

To find out more, visit:

Your Qualifications

  • 7+ years relevant work experience
  • Expertise in architecting, designing, and delivering software for services platforms
  • Excellence in writing and reviewing code, preferably in Python
  • Experience building applications that use MySQL, Cassandra, and/or Redis
  • Experience with test-driven development and automated testing frameworks
  • Experience delivering within Scrum/Agile development methodologies
  • Experience working in a business-critical production environment

Bonus Points

  • Experience implementing robust service orchestration
  • Experience working with high-volume, consumer-facing applications
  • Experience with load testing and performance optimization best practices
  • Experience working with VMs, Linux containers, Docker, and Kubernetes
  • Experience working in game economy or social networks
  • Instincts for an investigative approach and a curiosity to apply new technologies
  • Flexibility and adaptability to changing situations and requirements
  • Ownership of initiatives from inception through deployment and sustainment
  • Excellence in proactive, open-minded collaboration across teams

Demonware by the numbers

  • 469+ million gamers
  • 3.2+ million concurrent online gamers
  • 100+ games
  • 300,000 requests per second at peak
  • Average query response time of <.02 second
  • 630,000+ metrics a minute
  • 132 billion+ API calls per month

As an independent studio that’s part of Activision Blizzard, Inc., Demonware is responsible for developing and running the online services for some of the largest entertainment franchises in the world, including Call of Duty, Crash Bandicoot, and Skylanders. We work side by side with Activision’s game studios to deliver a Games as a Service platform at a massive scale. We ensure those games stay online, 24/7 through peak global launch events and beyond. We have offices in Vancouver, Canada; Dublin, Ireland; and Shanghai, China.

The Products department is responsible for the online services product suite that serves the Call of Duty franchise and Activision’s other major titles. We work closely with title project teams at Demonware and the studios to make sure they have the features they need for their upcoming games. We chart a long-term vision for these products to provide the capabilities that enable Activision's game studios to focus on building the best

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume



We create, provide, and host the online services behind some of the world's biggest game titles. The real challenges that we take on every day affect ...