Senior Business Systems Analyst


Brampton, Ontario, Canada

Full time

Data + Analytics


Aug 31

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.


We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.


Come play a key role in building the future of innovation in Canada, Let’s make your possible.


Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:


Senior Business Systems Analyst, Real Time Rating & Metering


Who We Are  


At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Since our customers drive everything we do, we are searching for candidates whose core values reflect our dedication to outstanding service. As part of our team, we will support you on your journey in building a rewarding career while we work together to build exceptional networks for Canadians.  

RTRM – Real Time Rating & Metering is the department dedicated all Rogers Charging Systems for both Pre and Post platforms.


Your Responsibilities


As a Senior Business Systems Analyst you will configure, deploy, test and upgrade the Real time Rating systems using modern methodologies like CI/CD. 

You will be required to plan and implement configuration changes at the OS and Application level. When issues arise, you will be the 2nd level of support to the 1st level Support team.

You will be responsible to dig into the root cause by investigating logs, debugging and quantify the full impact. You have a working knowledge in Network Policy PCEF and PCRF that will help you solve issues and create solutions in the Charging space.

You will be empowered to drive changes to make your systems more reliable and maintainable and will provide expert insight during solution design. You will always think ahead and use your scripting capabilities to automate workflow and streamline processes.


Your Strengths and Experience


You have strong written and communication skills and are a great team player. You respect everyone’s ideas and strive for a common goal with your teammates. You are a creative problem solver who is ready to challenge the norm and provide outstanding customer experience. Strong communication and interpersonal skills that allows you to work more effectively with many teams internally and externally


Some of your technical skills include:


  • Bachelor’s degree in computer science or Electrical Engineering and 2 years experience in a related area.
  • Strong knowledge of RHEL/Unix Sys Admin Level 3
  • Working knowledge of IP Technology.
  • Working knowledge of VM Ware
  • Ability to automate systems administration tasks.
  • Understanding of telecommunication networks
  • Knowledge of Containers (e.g. Docker) & Container Management Systems (Kubernetes, OpenShift)
  • Knowledge in Real Time Rating and Charging systems
  • Ability to program in Perl and/or various Unix shells.
  • Ability to solve technical issues quickly and independently
  • Ability to automate systems administration tasks.



Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Road (101), Brampton, ON 

Travel Requirements: Up to 10%

Posting Category/Function: Technology & Information Technology

Requisition ID: 290238

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